Effective Date: 20th January 2012
At Hana Bank, we are committed to protecting the privacy and personal information of our customers, visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and online services.
We may collect the following types of information:
Full name
Date of birth
Identification numbers (e.g., national ID, passport)
Financial information (e.g., account details, transaction history)
Employment and income details
Other information voluntarily provided through forms or services
Browser type and version
Device type and operating system
IP address and location data
Browsing behavior and usage patterns
Cookies and tracking technologies
We use your information for the following purposes:
To provide, operate, and maintain our banking services
To process transactions and manage accounts
To improve our website, products, and customer experience
To prevent fraud, unauthorized access, or illegal activities
To comply with legal and regulatory obligations
To communicate important service updates, notices, or policy changes
For marketing and promotional purposes (with consent where required)
We may share your personal data with:
Authorized employees and affiliates of Hana Bank
Government and regulatory authorities, when required by law
Service providers and vendors who support our business operations (e.g., IT services, payment processors)
Third parties involved in mergers, acquisitions, or asset transfers
All third parties are obligated to maintain the confidentiality and security of your information and may only use it for the intended purpose.
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against loss, theft, misuse, and unauthorized access, disclosure, or modification.
Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure. We encourage you to protect your personal information and report any suspected security concerns.
Depending on your location, you may have the following rights:
Access the personal information we hold about you
Correct or update your personal data
Request deletion or restriction of your data
Object to the processing of your information
Withdraw your consent where applicable
Lodge a complaint with a data protection authority
To exercise any of these rights, please use the appropriate tools provided through our website or customer portals.
We use cookies and similar technologies to enhance your user experience, analyze traffic, and personalize content. You may choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data of a child has been collected without verifiable parental consent, we will take steps to delete such data.
We reserve the right to update or revise this Privacy Policy at any time. Any changes will become effective when posted. Continued use of our website following the update signifies your acceptance of the revised policy.
